Glossary

Designation

Also known as: Post, Official title

Definition

An official role/title in an organisation (for example, Section Officer, Registrar, Principal) used for addressing, routing, and accountability in administrative communication.

Definition

A designation is an official role/title in an organisation. In administrative communication, letters are often routed and processed based on designation rather than personal name.

Purpose

Ensures correct routing to the responsible role/office
Supports accountability and record-keeping
Reduces ambiguity in multi-person departments

Usage (Best practice)

Verify designations from official sources where possible (directories, websites, office records).
Prefer “designation + office/section” for addressing in official letters.
Avoid guessing or using outdated titles.